How to Factory Reset an Amazon Echo Dot

Authored by: This post is written by our expert team of writers. We have personally factory reset many Amazon Echo Dots, and we’ll teach you exactly how to do it too.

In this post, we’ll be discussing how to factory reset an Amazon Echo Dot. This is a process that you’ll need to go through if you’re having any issues with your device, or if you simply want to start from scratch.

Before we begin, it’s important to note that this process will erase all of your data and settings and set it to factory defaults. So you’ll need to set up your Echo Dot from scratch once the reset is complete. Make sure you have all of the information you need (such as your Wi-Fi password) before proceeding.

With that said, let’s get started.

Factory Resetting Amazon Echo:

Keep in mind that after you reset your Amazon Echo, you’ll need to set it up from scratch. So you will have to register it to your Amazon account and configure all of your settings again.

Soft Reset:

Before we proceed with a hard reset, first power off Echo and unplug the power adaptor. Wait for 30 seconds. Plug it back in. Power on your Echo by long-pressing the button.

If this resolves the issue, you don’t have to go for a hard reset. Power cycling the device will often fix any software-related issues.

If the soft reset doesn’t work, proceed with hard resetting your Amazon Echo.

Hard Reset: Method 1 for First-Generation Alexa Device

Follow these steps in the given order to reset a first-generation Alexa Device:

  • First, find the reset button which is located at the bottom of your device within a pinhole.
  • Use a paperclip or a similar object to press and hold the reset button for five seconds until the light ring turns orange.
  • Wait for a while until the light turns Blue.
  • It will turn off momentarily and turn orange again after a while.
  • Your 1st Generation Alexa Device is now reset and is unlinked from your Amazon account.
  • You will have to start from the factory defaults.

Hard Reset: Method 2 for 2nd Generation Alexa Device

For the 2nd Generation devices, the process is a bit different.

  • There is no dedicated reset button on these devices.
  • To reset, press and hold the ‘Microphone off‘ and ‘Volume down‘ buttons at the same time for 20 seconds until the light ring turns orange followed by blue.
  • The device will now restart and the light will turn orange again.
  • You have now successfully reset your 2nd Generation Amazon Echo Device.


That’s all there is to it. Factory Reset should be your last resort when troubleshooting your Amazon Echo. Rebooting your device will solve all firmware-related issues most of the time. If you’re still facing issues, reach out to Amazon support.

And as always, if you have any questions, feel free to leave a comment below and we’ll be happy to help.